We endeavour to deliver items within the usual stated timeframe, we cannot guarantee this due to potential carrier delays during this uncertain time. We thank our valued customers for their continued patience and understanding.
All orders up to £35.00 incur a shipping cost of £3.00 for Royal Mail delivery or £5.50 for a parcel carrier (please see below for the variables that outline whether it will be Royal Mail or a parcel carrier).
Orders over £35.00 receive shipping free of charge, regardless of shipping method.
Please note that any orders from the Highlands, Islands & Northern Ireland - as specified by our parcel carriers postcode list, will incur an extra charge - please contact us for more information.
Shipping will normally take 48 hours when ordering before 11am.
If your order is under 1kg or less than £20.00, we will use Royal Mail with no tracking available.
If your order is more than 1kg or more than £20.00, then we will use a parcel carrier who normally allows you to track your order using their own tracking system – please note that this will be dependent on the parcel carrier chosen and also the information you provide us with for the order - email address and mobile phone number are both important to allow you to track your parcel.
Orders are only shipped Monday to Friday.
If your order is received before 11am, Monday to Friday, we will process your order and have it shipped the same day.
If the order is placed after 11am, Monday to Thursday, we will process your order and have it shipped the following day.
If the order is placed after 11am on Friday or throughout the weekend, we will process it and ship it out on Monday (excluding bank holidays), for delivery during that week.
We can offer an express mainland UK next day delivery for £6.99, please call 01292 292018 to arrange.